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Online backup more than viable for SA businesses

Issued by: Network Times

Advances in compression technologies coupled with the drop in the price of disk means that automated, online backups are well within reach of South African businesses, says Ian van Reenen, director technology of Attix5.



Ian van Reenen

Ask people about online backup and many will remember the boom in Internet storage which reached its height at the peak of the dotcom era.

Many companies gave away free online storage in return for advertising. None of those companies have survived. But the principle of backing up via the Internet is well established and is a viable option for anyone who wants to automate their backups in a secure, reliable and cost-effective manner.

The main driver behind the global uptake of online backup has been a steady reduction in the price of disk space while early reliability issues have been resolved.

Disk is now cheaper, more efficient and more reliable than tape.

Traditionally tape media has been used for both backing up and for long term archiving, but as disk failure rates drop below that of tape, a natural segmentation has occurred: disk is moving more and more into backup, while tape is used for long term storage. Backups on disk are instantly available and can be continuously checked for reliability thanks to their random access nature, unlike tape which can only be accessed sequentially.

For example, Attix5 uses a Dell PowerEdge 4400 rack-mounted server system to store over 5 terabytes of data for our clients. The disk subsystem has not experienced a single failure since it was installed. Our clients get the speed of their data stored on disk with the reliability they need, plus the additional redundancy we provide.

However, it is impractical to perform the initial backup online. Most companies have many gigabytes of data that need to be backed up. The solution requires the installation of a small agent onto a client's data server. Using the agent interface, the administrator can select the files which need to be protected and stipulate when the backups should take place.

Once complete the backup machine is physically transported to the remote data centre and uploaded to the Attix5 FileServer. From then on the agent uses proprietary technology to mirror only changes to the remote data centre, effectively reducing the data transferred by as much as 99,9%.

Single or multiple file recovery can instantly be performed online while bulk data restoration can be accelerated. This model is very efficient since 99% of recoveries are single or small groups of files - easily selectable and restored from disk, but painful when restoring from tape. For example, a recent recovery of a 15 GB exchange server was completed in 30 minutes at one of SA's leading insurance companies. This is less than a quarter of the time it took them with previous tape technology.

Bandwidth is undoubtedly the limiting factor for online backup solutions in South Africa. But since only changes to the initial backup are transferred, connection times and traffic are kept to a minimum. For the larger corporate client where the daily incremental changes are large, dedicated high-speed lines can be put in between the service provider and the client.

At the other end of the spectrum, SMEs and home businesses can also benefit from online backup solutions. Scheduled backups per machine are now available for a small monthly fee through partnerships with ISPs, regardless of how many backups are performed.

     
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